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TEACHERS TURNOVER, TURNOVER INTENTION AND THEIR IMPACT IN THE QUALITY OF HIGHER EDUCATION INSTITUTIONS EDUCATION OF ETHIOPIA [Abstract ID: 0404-02]
The aim of this case study was to assess the factors affecting teacher turnover and turnover intention and their impact on the quality of education at Mekelle, Aksum and Adigrat Universities, and to fill the existing knowledge gap regarding the universities in question. Teacher turnover disrupts instructional and institutional cohesion, which are the foundations of excellence in higher education institutions. When experienced teachers leave the teaching profession, the quality of education is damaged and with it the country’s hopes for development. Without good teachers, the quality of education will decline. The variables in the case study were student characteristics, working conditions, socio-economic status, job characteristics, job satisfaction, professional commitment, teachers’ turnover intention and teacher turnover. This case study used both qualitative and quantitative research methods. The study use descriptive research design, specifically percentage, mean, standard deviation, multiple regressions, correlation, rank, narration, ratio. The quantitative data were analyzed by SPSS and the qualitative data by narrative analysis. The primary data were collected using questionnaires and face-to-face interviews with questionnaire respondents, and the secondary data using documents from the three universities studied. The case study showed that that all the variables explored had a significant impact both on teachers’ turnover intentions and on actual teacher turnover at the three universities studied. As a result, despite occasional efforts to enhance the relevance and scope of education, there was a decline in the quality of education offered at least three universities. The recommendation of the study was therefore that the management of these universities should pay more attention to the characteristics of students, as well as to be working conditions, socio-economic status, job characteristics, job satisfaction, professional commitment, turnover intentions and actual turnover of teachers in order to improve teacher retention and reduce the costs of teacher recruitment. Such measures were necessary to improve the quality of higher education and to produce disciplined, ethical, independent, cooperative, productive and innovative graduate students.